Terms of Use

Terms of Use - keenfootwearusstore

1. Introduction

These Terms of Use ("Terms") govern your access to and use of the keenfootwearusstore website (keenfootwearusstore.com, "Website") and any services, features, or content offered through the Website (collectively, "Services"). The Website is operated by keenfootwearusstore ("we", "us", or "our"), which specializes in the sale of hiking, casual, work, and adventure shoes ("Products").
By accessing or using the Website or Services, you ("you" or "User") acknowledge that you have read, understood, and agreed to be bound by these Terms, as well as our Privacy Policy, Terms of Purchase, and other applicable policies posted on the Website. If you do not agree to these Terms, you must not access or use the Website or Services.

2. Eligibility

To access and use the Website and Services, you must: (a) be at least 18 years of age, or be a minor with the consent and supervision of a parent or legal guardian who agrees to be bound by these Terms; (b) have the legal capacity to enter into a binding contract; (c) provide accurate, complete, and current information as required during account registration or order placement; and (d) not be prohibited from using the Website or Services by any applicable law or by our prior written notice.

3. Account Registration & Management

3.1 Account Creation

You may choose to create an account on the Website to access additional features, such as order tracking, purchase history, and saved payment methods. When creating an account, you must provide a valid email address and create a secure password. You are solely responsible for maintaining the confidentiality of your account credentials and for all activities conducted under your account.

3.2 Account Obligations

You agree to: (a) notify us immediately at [email protected] if you suspect any unauthorized access to or use of your account; (b) update your account information promptly to ensure it remains accurate and complete; and (c) not share your account credentials with any third party. We shall not be liable for any loss or damage arising from your failure to comply with these account obligations.

3.3 Account Termination

We reserve the right to suspend or terminate your account at any time, with or without prior notice, if we believe you have violated these Terms, engaged in fraudulent or unlawful activity, or for any other legitimate business reason. You may also terminate your account by contacting our customer service team, provided that any pending orders or obligations remain binding until fulfilled.

4. Use of the Website & Services

4.1 Permitted Uses

You are permitted to use the Website and Services solely for the following purposes: (a) browsing and searching for Products; (b) purchasing Products for personal, non-commercial use; (c) accessing and managing your account; (d) participating in legitimate interactions with our customer service team; and (e) using any other features offered by the Website in accordance with these Terms.

4.2 Prohibited Uses

You agree not to use the Website or Services for any unlawful, fraudulent, or abusive purpose, including but not limited to:
  • Violating any applicable local, state, national, or international law or regulation;
  • Engaging in fraud, such as using stolen payment methods, placing orders with false information, or attempting to obtain Products or services without payment;
  • Interfering with or disrupting the Website's functionality, including by introducing malware, viruses, or other harmful code, or engaging in DDoS attacks;
  • Scraping, crawling, or harvesting any content from the Website (including product information, pricing, and user data) without our prior written permission;
  • Creating multiple accounts to manipulate promotions, avoid restrictions, or engage in other unfair practices;
  • Posting or transmitting any defamatory, offensive, harassing, or infringing content through the Website or in communications with our team;
  • Impersonating any person or entity, or falsely representing your affiliation with a person or entity;
  • Using the Website or Services to compete with our business, such as reselling Products for commercial gain without our authorization;
  • Circumventing any security measures, access restrictions, or pricing controls implemented on the Website.

5. Intellectual Property Rights

All content on the Website, including but not limited to text, graphics, logos, product images, trademarks, service marks, and software ("Intellectual Property"), is owned by or licensed to us and is protected by applicable copyright, trademark, and other intellectual property laws.
You are granted a limited, non-exclusive, non-transferable, and revocable license to access and use the Intellectual Property solely for the purpose of using the Website and Services as permitted by these Terms. You may not copy, reproduce, distribute, modify, adapt, display, perform, or create derivative works of any Intellectual Property without our prior written consent. Unauthorized use of our Intellectual Property may result in legal action.

6. Product Information & Availability

We strive to provide accurate and up-to-date information about our Products on the Website, including descriptions, pricing, sizes, and availability. However, we do not warrant that all information is error-free, complete, or current. In the event of a pricing error, we reserve the right to cancel any orders placed at the incorrect price and notify you promptly. If a Product is unavailable after you place an order, we will follow the procedures outlined in our Terms of Purchase.
Product images on the Website are for illustrative purposes only and may differ slightly from the actual Product due to lighting, monitor settings, or manufacturing variations. We do not guarantee that product colors, textures, or details will match the images exactly.

7. Links to Third-Party Websites

The Website may contain links to third-party websites or services (e.g., payment processors, social media platforms) that are not owned or controlled by us. These links are provided for your convenience only, and we do not endorse or assume any responsibility for the content, privacy policies, or practices of any third-party websites. You access third-party websites at your own risk, and we encourage you to review their terms of use and privacy policies before using them.

8. Disclaimers of Warranties

THE WEBSITE AND SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT ANY WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.
We do not warrant that: (a) the Website or Services will be uninterrupted, error-free, or secure; (b) any defects or errors will be corrected; (c) the Website or Services will meet your specific needs; or (d) the content on the Website is accurate, reliable, or complete. Your use of the Website and Services is at your sole risk.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, WE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, OR PUNITIVE DAMAGES (INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, LOSS OF DATA, LOSS OF USE, OR INCONVENIENCE) ARISING FROM OR RELATED TO YOUR USE OR INABILITY TO USE THE WEBSITE, SERVICES, OR PRODUCTS, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
OUR TOTAL LIABILITY TO YOU FOR ANY CLAIM ARISING FROM THESE TERMS, THE WEBSITE, SERVICES, OR PRODUCTS SHALL NOT EXCEED THE TOTAL AMOUNT YOU PAID FOR THE SPECIFIC PRODUCT OR SERVICE THAT GAVE RISE TO THE CLAIM. THIS LIMITATION OF LIABILITY SHALL NOT APPLY TO DAMAGES CAUSED BY OUR GROSS NEGLIGENCE, WILLFUL MISCONDUCT, FRAUD, OR FAILURE TO COMPLY WITH LEGAL OBLIGATIONS RELATED TO PRODUCT SAFETY.

10. Indemnification

You agree to indemnify, defend, and hold harmless us, our affiliates, officers, directors, employees, agents, and licensors from and against any and all claims, damages, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from or related to: (a) your use of the Website or Services; (b) your violation of these Terms or any applicable law; (c) your breach of any representations or warranties made by you; (d) your purchase or use of Products; or (e) any content you post or transmit through the Website.

11. Modifications to These Terms

We reserve the right to modify these Terms at any time. When we make changes, we will update the "Last Updated" date at the bottom of this page and post the revised Terms on the Website. The modified Terms will take effect immediately upon posting for all new users and for existing users who continue to use the Website or Services after the posting date. We encourage you to review these Terms periodically to stay informed of any changes.

12. Governing Law & Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the State of New York, United States, without regard to its conflict of laws principles.
Any dispute, claim, or controversy arising out of or relating to these Terms, the Website, Services, or Products shall first be resolved through good-faith negotiation by contacting our customer service team at [email protected]. If the dispute cannot be resolved through negotiation within 30 days, either party may submit the dispute to binding arbitration in New York, New York, in accordance with the rules of the American Arbitration Association. Arbitration awards are final and binding on both parties.

13. Termination

We may terminate or suspend your access to the Website or Services at any time, with or without cause, and with or without prior notice. Upon termination, your right to use the Website and Services will immediately cease. Sections of these Terms that by their nature should survive termination (including but not limited to Intellectual Property Rights, Disclaimers of Warranties, Limitation of Liability, Indemnification, and Governing Law) shall remain in full force and effect.

14. Miscellaneous

These Terms constitute the entire agreement between you and us with respect to your use of the Website and Services, superseding any prior agreements or understandings. If any provision of these Terms is found to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions shall remain in full force and effect. Our failure to enforce any provision of these Terms shall not be deemed a waiver of that provision or any future enforcement.

15. Contact Us

If you have any questions, concerns, or inquiries regarding these Terms of Use, please contact our customer service team:
  • Official Email: [email protected]
  • Service Hours: Monday to Sunday, 9:00 AM - 8:00 PM (Eastern Time)
  • Response Time: We aim to reply to all inquiries within 24 hours (excluding weekends and major holidays).
Last Updated: 2025-12-04